Educational content about daily movement and workplace wellness. Informational only — not medical, therapeutic, or health services. United Kingdom.

Privacy Policy

Last updated: 4 July 2026

1. Introduction

Wildernessjointb Ltd (hereafter "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal data in connection with our website and educational services.

We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). If you are in the EU, standard GDPR protections apply.

2. Information We Collect

A. Information You Provide Directly

  • Contact forms: Name, email address, subject, and message content when you use our contact form.
  • Booking and consultation inquiries: Your name, email, phone number (optional), preferred dates, and any relevant details about your needs.
  • Newsletter or updates: Email address if you opt in to receive communications.
  • Feedback: Any comments or feedback you provide about our services.

B. Information Collected Automatically

  • Cookies and tracking: Browser type, IP address, pages visited, referring URL, and time spent on the site.
  • Analytics: Google Analytics (configured with privacy mode) to understand traffic patterns and user behaviour.
  • Google Maps API: Location data when you view our office location map.
  • Device information: Device type, operating system, and browser information.

C. Third-Party Sources

We do not currently collect personal data from third parties. Any future data sharing will be clearly disclosed and will comply with GDPR requirements.

3. How We Use Your Information

  • Responding to your inquiry or booking request.
  • Sending you educational resources or guides you've requested.
  • Improving our website, services, and user experience (analytics only).
  • Complying with legal and regulatory obligations.
  • Fraud prevention and security.
  • With your consent, sending you news or updates about our services.

4. Legal Basis for Processing (GDPR Article 6)

  • Legitimate Interest (6.1.f): Website analytics and security, provided it doesn't override your rights.
  • Consent (6.1.a): For marketing communications and non-essential cookies.
  • Contract (6.1.b): When you book a consultation or purchase a service.
  • Legal Obligation (6.1.c): When required by law.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share data only:

  • With service providers (email platforms, website hosting) under Data Processing Agreements.
  • With law enforcement if required by legal process.
  • With your explicit consent for specific purposes.

Third-Party Services: Google Analytics and Google Ads conversion tracking. Both services process data according to their own privacy policies. You can opt out via cookie settings.

6. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • HTTPS encryption for all communications.
  • Restricted access to personal data.
  • Regular security reviews and updates.

However, no system is entirely secure. We cannot guarantee absolute security of your data.

7. Data Retention

  • Contact form submissions: Retained for up to 3 years to manage inquiries and follow-up.
  • Analytics data: Retained for 26 months (Google Analytics default).
  • Cookies: Session cookies deleted when you close the browser; persistent cookies retained for up to 13 months.
  • Booking and consultation records: Retained for 7 years as required by UK tax law.

8. Your Rights (GDPR Articles 15–22)

You have the right to:

  • Access (Art. 15): Obtain a copy of your personal data we hold.
  • Rectification (Art. 16): Correct inaccurate or incomplete data.
  • Erasure (Art. 17): Request deletion of your data (subject to legal obligations).
  • Restrict Processing (Art. 18): Limit how we use your data.
  • Data Portability (Art. 20): Receive your data in a structured, portable format.
  • Object (Art. 21): Opt out of certain types of processing, including marketing.

To exercise these rights, contact us at info@wildernessjointb.world. We will respond within 30 days.

9. International Data Transfers

Our servers are located in the United Kingdom. If you are outside the UK, your data may be transferred to and processed in the UK. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where necessary.

10. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

11. Cookies and Tracking Technologies

We use cookies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use and how to manage them.

12. Contact and Data Protection Officer

Wildernessjointb Ltd
47 Strand
London WC2N 5JJ
United Kingdom
Email: info@wildernessjointb.world
Phone: +44 20 7946 0958

Supervisory Authority: If you believe we have violated your rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects our most recent changes. We encourage you to review this policy regularly to stay informed about how we protect your data.